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Sales Account Manager

Job Summary
Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
Provide reports on the sales activities for a given period of time
Interface with the customer to understand the customer's overall objectives and requirements
Contact customers on a regular basis to maintain account relationship
Advise customer of Estes' new product and service offerings and obtain feedback on service products
Share details with customers on additional offerings to provide value added service
Expedite the resolution of customer concerns
Prepare and conduct service presentations to the customer
Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
Promote world-class customer care throughout the terminal
Meet and exceed predetermined sales goals and objectives and reports on progress weekly
Regular attendance is required
This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks
Qualifications
Bachelors Degree or any combination of education and experience which would provide an equivalent background; Master's Degree a plus
Minimum of one to three years of experience in the LTL industry preferred
Must have a valid driver's license
Must have good computer skills (AS/400 and MS Office a plus)
Must be willing to travel with possible overnight stay's about 25%
Must be able to manage multiple location accounts
Proven ability to handle complex pricing programs
High level of supply chain knowledge to address a customer need
Possess excellent verbal and written communication and listening skills
Must be organized
Must have proven leadership and team building experience
Must have a strong work ethic and good problem-solving skills
Must be able to work all shifts and in all areas relative to the needs of the terminal
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States



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